Question 1

Shipping

Accepted Answer

Products are shipped within 1-3 business days of receiving your order…
usually same day!

All products are handmade in our local Placerville shop! We only source the highest quality, organic herbs to create our remedies. Each small batch is intuitively blended with our highest intentions for healing

Question 2

Returns

Accepted Answer

Each remedy + ritual is carefully handcrafted with intentions of the highest healing and are nonrefundable at this time. Thank you for support and understanding.

Question 3

Broken or Damaged

Accepted Answer

It doesn't happen often but sometimes items get damaged during shipping!
Broken or damaged products can be exchanged for an equal replacement product within 5 days of receiving your damaged order.

To claim a replacement product:
+Bring the damaged product into the store to pick up a new one 
OR
+ Email  scarlethalotribe@gmail.com()
with customer name, damaged product, photo of damaged goods & shipping address.

Replacement orders are shipped within 3-5 business days of receiving information…
but again, usually same day!

Question 4

The Scarlet Halo LLC statements and products have not been evaluated by the Food and Drug Administration (FDA.)

Accepted Answer

The Scarlet Halo LLC statements and products have not been evaluated by the Food and Drug Administration (FDA.)

+They are not intended to diagnose, treat, cure, or prevent any disease or condition. 
+ If you have a health concern or condition, consult a physician.
+ Always consult a medical doctor before modifying your diet, using any new product, drug, supplement, or doing any new exercises.

+ By purchasing The Scarlet Halo LLC products, you acknowledge and consent to the above statements.

The Scarlet Halo

POLICIES & FAQ